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disappearing message

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by PieLam

PieLam
PieLam
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I received and was reading a message from a sender prior to filter activation. After filtering and after I was starting to read it, the message disappeared. I then did a search messages function to find this message, but it was not found. Rather two previous messages from this same sender was found, but not the original message that I was reading.

Can anyone explain this?

I received and was reading a message from a sender prior to filter activation. After filtering and after I was starting to read it, the message disappeared. I then did a search messages function to find this message, but it was not found. Rather two previous messages from this same sender was found, but not the original message that I was reading. Can anyone explain this?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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mail in spam and trash folders are not indexed so would not appear in a search.

PieLam
PieLam Question owner
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Thanks for replying and for providing very useful info! But, upon checking the JUNK folder, I didn't find the message there either. Admittedly, I only checked the messages from 7/18(yesterday). BTW, the TRASH folder is still empty

???