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Able to delete multiple emails after opening disk space and checking, "Delete all but last 2000 emails," but then unable to receive new messages

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  • Last reply by Matt

duanepajak
duanepajak
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After opening new Thunderbird account, over 11,000 messages came in. But, when I tried to delete thousands of email messages, unable to receive new mail. It's as though Thunderbird put a block on new mail. After removing and renewing my account, I then tried to delete thousands of emails but holding down Ctrl button and scrolling down to last email. But then, same problem happened in that could not receive new mail. Please advise..

After opening new Thunderbird account, over 11,000 messages came in. But, when I tried to delete thousands of email messages, unable to receive new mail. It's as though Thunderbird put a block on new mail. After removing and renewing my account, I then tried to delete thousands of emails but holding down Ctrl button and scrolling down to last email. But then, same problem happened in that could not receive new mail. Please advise..

All Replies (1)

Matt
Matt
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My guess is you are configuring your account as IMAP. That is synchronized to the mail server, so you are having to wait for the thousands of emails to be deleted on the server, and a report of success coming back to Thunderbird. A long conversation made longer usually by an anti virus product slowing things down as is scans every change.,

Basically I suggest you log into the mail server using a web browser and delete th mail you do not want there. cut out the middle man.