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Firefox doesn't launch when updates need installed

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  • Last reply by Shadow110

itsacoaster
itsacoaster
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When I launch Firefox and an update needs installed, the updater never appears and Firefox never launches, and it hangs until I go into Task Manager and kill Firefox (not the update manager).

I tried uninstalling and reinstalling Firefox this evening but the problem seems to persist.

When I launch Firefox and an update needs installed, the updater never appears and Firefox never launches, and it hangs until I go into Task Manager and kill Firefox (not the update manager). I tried uninstalling and reinstalling Firefox this evening but the problem seems to persist.

All Replies (1)

Shadow110
Shadow110
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Hi, If not a need to be running ver 59 as it is a Beta/Alpha then should not be running it. Also all bugs should be reported : If you have a bug, file a bug report. https://bugzilla.mozilla.org/ Bug Writing Guidelines : https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines

Current Release is 58.0.2 for Firefox and Developer Edition is 60.0b1

Please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 58.0.2 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.