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Connection not secure error when using firefox with Trend Micro Maximum Security

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

Ellism
Ellism
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Trying to open a course in Pearson and i receive a "connection not secure" error page

Trying to open a course in Pearson and i receive a "connection not secure" error page

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Probably a login is required, but if you can share an address to a page a support volunteer can access, we can let you know whether we see the same thing.

Are other HTTPS sites working normally?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are you sure that this page needs to be accessed via a secure connection and not via an open HTTP connection in case you use an extension to force a secure connection like HTPS Everywhere?

You can click the "Advanced" button to expand this section and show extra details. If the certificate is not trusted because no issuer chain was provided (SEC_ERROR_UNKNOWN_ISSUER) then click the blue error message to expand this section and show the certificate chain. You can click "Copy text to clipboard" and paste this base64 encoded certificate chain text in a reply. That will allow us to details like the issuer of the certificate.