We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

YTD Video Downloader won't work since Firefox's latest update. Why?

Frustrated2much
Frustrated2much
more options

I've been using YTD Video Downloader from GreenTree Labs, for years, up until Firefox's latest update. It used to be an Add On for Mozilla, but it's since vanished and I'm frustrated trying to find something similar that can do all YTD could do for free. Why is this happening Firefox??? I've been so loyal and keep donating to keep you guys up and running. Why do you have to muck around with things that work???

Please fix this soon. I don't want to install Google Chrome unless I'm forced to.

Cheers

I've been using YTD Video Downloader from GreenTree Labs, for years, up until Firefox's latest update. It used to be an Add On for Mozilla, but it's since vanished and I'm frustrated trying to find something similar that can do all YTD could do for free. Why is this happening Firefox??? I've been so loyal and keep donating to keep you guys up and running. Why do you have to muck around with things that work??? Please fix this soon. I don't want to install Google Chrome unless I'm forced to. Cheers

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does it show as being disabled on the Add-ons page? You can view, enable/disable, and often configure or remove extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then check the status of extensions on the right side -- disabled extensions cluster at the bottom. If you find that download, try clicking its More link for additional information.

I notice your Firefox identified itself as the 64-bit version for Windows. Do you know if that downloader is compatible with the 64-bit version? You could use their contact form if there's no readily available information. https://www.ytddownloader.com/contact_us.html