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Can't create new account (programming bug, assertion failed)

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Last reply by Wayne Mery

7 years ago

OhComeOn

15/8/17 07:58 PM

Hi,

i am trying to add my emailaccount to thunderbird in tails. I set everything up like in the screenshot (or with other settings, neither work). The password is correct.

Everytime a window pops up saying: "Programming Bug. Assertion failed, see log."

Here is the troubleshooting text from thunderbird:

 WARNING:
 This contains sensitive information which shouldn't be forwarded or published without permission.

 Application Basics

   Name: Thunderbird
   Version: 45.8.0
   User Agent:
   Profile Directory: /home/amnesia/.thunderbird/profile.default
             (Local drive)
   Application Build ID: 20170514142306
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts

 Crash Reports

 Extensions
   Enigmail, 1.9.7, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
   TorBirdy, 0.2.1, true, [email protected]

 Important Modified Preferences

   Name: Value

     browser.cache.disk.capacity: 1048576
     browser.cache.disk.enable: false
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size.first_run: false
     browser.cache.memory.enable: false
     browser.cache.offline.enable: false
     dom.battery.enabled: false
     dom.enable_performance: false
     dom.enable_resource_timing: false
     dom.enable_user_timing: false
     dom.event.highrestimestamp.enabled: true
     dom.gamepad.enabled: false
     dom.indexedDB.enabled: false
     dom.storage.enabled: false
     extensions.lastAppVersion: 45.8.0
     general.useragent.override:
     gfx.downloadable_fonts.enabled: false
     javascript.enabled: false
     mail.openMessageBehavior.version: 1
     mailnews.database.global.datastore.id: 48d46319-41f5-4dca-88c2-5dc81cd14ea
     media.cache_size: 0
     media.navigator.enabled: false
     media.peerconnection.enabled: false
     network.cookie.cookieBehavior: 1
     network.cookie.lifetimePolicy: 2
     network.cookie.prefsMigrated: true
     network.dns.disablePrefetch: true
     network.http.altsvc.enabled: false
     network.http.altsvc.oe: false
     network.http.connection-retry-timeout: 0
     network.http.max-persistent-connections-per-proxy: 256
     network.http.pipelining: true
     network.http.pipelining.aggressive: true
     network.http.pipelining.maxrequests: 12
     network.http.pipelining.read-timeout: 60000
     network.http.pipelining.reschedule-timeout: 15000
     network.http.pipelining.ssl: true
     network.http.proxy.pipelining: true
     network.http.spdy.enabled: false
     network.prefetch-next: false
     network.protocol-handler.warn-external.file: true
     network.protocol-handler.warn-external.ftp: true
     network.protocol-handler.warn-external.http: true
     network.protocol-handler.warn-external.https: true
     network.security.ports.banned: 9050,9051,9150,9151
     network.websocket.enabled: false
     permissions.default.image: 3
     plugin.importedState: true
     security.cert_pinning.enforcement_level: 2
     security.enable_ssl3: false
     security.enable_tls_session_tickets: false
     security.ssl.require_safe_negotiation: true
     security.ssl.treat_unsafe_negotiation_as_broken: true
     security.warn_entering_weak: true
     security.warn_submit_insecure: true
     webgl.disabled: true

 Graphics

     Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile
     Vendor ID: Intel Open Source Technology Center
     Device ID: Mesa DRI Intel(R) Sandybridge Mobile
     Driver Version: 3.0 Mesa 13.0.6
     WebGL Renderer: false
     GPU Accelerated Windows: 0

     AzureCanvasBackend: cairo
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: none
     AzureContentBackend: cairo
     CairoUseXRender: 1

 JavaScript

 Incremental GC: 1

 Accessibility

   Activated: 0
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.12
     4.12

     NSS
     3.26.2
     3.26.2

     NSS Util
     3.26.2
     3.26.2

     NSS SSL
     3.26.2
     3.26.2

     NSS S/MIME
     3.26.2
     3.26.2

I hope somebody can help me set the email up...

greetings

Hi, i am trying to add my emailaccount to thunderbird in tails. I set everything up like in the screenshot (or with other settings, neither work). The password is correct. Everytime a window pops up saying: "Programming Bug. Assertion failed, see log." Here is the troubleshooting text from thunderbird: WARNING: This contains sensitive information which shouldn't be forwarded or published without permission. Application Basics Name: Thunderbird Version: 45.8.0 User Agent: Profile Directory: /home/amnesia/.thunderbird/profile.default (Local drive) Application Build ID: 20170514142306 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts Crash Reports Extensions Enigmail, 1.9.7, true, {847b3a00-7ab1-11d4-8f02-006008948af5} TorBirdy, 0.2.1, true, [email protected] Important Modified Preferences Name: Value browser.cache.disk.capacity: 1048576 browser.cache.disk.enable: false browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.memory.enable: false browser.cache.offline.enable: false dom.battery.enabled: false dom.enable_performance: false dom.enable_resource_timing: false dom.enable_user_timing: false dom.event.highrestimestamp.enabled: true dom.gamepad.enabled: false dom.indexedDB.enabled: false dom.storage.enabled: false extensions.lastAppVersion: 45.8.0 general.useragent.override: gfx.downloadable_fonts.enabled: false javascript.enabled: false mail.openMessageBehavior.version: 1 mailnews.database.global.datastore.id: 48d46319-41f5-4dca-88c2-5dc81cd14ea media.cache_size: 0 media.navigator.enabled: false media.peerconnection.enabled: false network.cookie.cookieBehavior: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.dns.disablePrefetch: true network.http.altsvc.enabled: false network.http.altsvc.oe: false network.http.connection-retry-timeout: 0 network.http.max-persistent-connections-per-proxy: 256 network.http.pipelining: true network.http.pipelining.aggressive: true network.http.pipelining.maxrequests: 12 network.http.pipelining.read-timeout: 60000 network.http.pipelining.reschedule-timeout: 15000 network.http.pipelining.ssl: true network.http.proxy.pipelining: true network.http.spdy.enabled: false network.prefetch-next: false network.protocol-handler.warn-external.file: true network.protocol-handler.warn-external.ftp: true network.protocol-handler.warn-external.http: true network.protocol-handler.warn-external.https: true network.security.ports.banned: 9050,9051,9150,9151 network.websocket.enabled: false permissions.default.image: 3 plugin.importedState: true security.cert_pinning.enforcement_level: 2 security.enable_ssl3: false security.enable_tls_session_tickets: false security.ssl.require_safe_negotiation: true security.ssl.treat_unsafe_negotiation_as_broken: true security.warn_entering_weak: true security.warn_submit_insecure: true webgl.disabled: true Graphics Adapter Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) Sandybridge Mobile Vendor ID: Intel Open Source Technology Center Device ID: Mesa DRI Intel(R) Sandybridge Mobile Driver Version: 3.0 Mesa 13.0.6 WebGL Renderer: false GPU Accelerated Windows: 0 AzureCanvasBackend: cairo AzureSkiaAccelerated: 0 AzureFallbackCanvasBackend: none AzureContentBackend: cairo CairoUseXRender: 1 JavaScript Incremental GC: 1 Accessibility Activated: 0 Prevent Accessibility: 0 Library Versions Expected minimum version Version in use NSPR 4.12 4.12 NSS 3.26.2 3.26.2 NSS Util 3.26.2 3.26.2 NSS SSL 3.26.2 3.26.2 NSS S/MIME 3.26.2 3.26.2 I hope somebody can help me set the email up... greetings

Attached screenshots

Modified 16 ઑગસ્ટ, 2017 11:10:19 PM -0700 by OhComeOn

Answer 1 · 2017-08-15 19:58:43

Wayne Mery

Moderator
Top 10 Contributor

15/8/17 09:53 PM

> Everytime a window pops up saying: "Programming Bug. Assertion failed, see log."

please post a screen shot of this?

also do you see anything in Error Console? (ctrl+shift+J)

Answer 2 · 2017-08-15 19:58:43

OhComeOn Question owner

15/8/17 10:33 PM

First of all, thank you for your help! I attached the Errorlog and the Error popup.

greetings

Answer 3 · 2017-08-15 19:58:43

Wayne Mery

Moderator
Top 10 Contributor

16/8/17 11:10 PM

Can you file a bug report please with all these great details? https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird

Use "Attach file" for the screen shot(s).

Thanks

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