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HTML email template not displaying images?

  • 2 replies
  • 6 have this problem
  • 6 views
  • Last reply by nanadeb55

bosscoe
bosscoe
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Hey guys,

So I've got a HTML template that I would love to use for my email. Thing is, the images aren't being displayed in Outlook. However, in thunderbird the images are displayed fine. I would like to use this template for my business but I'm a bit worried clients will see empty boxes instead :/ Any help or advice would be highly appreciated,

Regards.

Hey guys, So I've got a HTML template that I would love to use for my email. Thing is, the images aren't being displayed in Outlook. However, in thunderbird the images are displayed fine. I would like to use this template for my business but I'm a bit worried clients will see empty boxes instead :/ Any help or advice would be highly appreciated, Regards.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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If things work fine in Thunderbird, you need to work out why they do not display in Outlook. I really have no idea about outlook as I use Thunderbird. The same can probably be said about all the other that frequent this forum.

The best I can suggest is this. https://www.campaignmonitor.com/css/ and this https://www.campaignmonitor.com/blog/email-marketing/2013/08/support-for-html-5-elements-in-email/ or even http://kb.mailchimp.com/campaigns/design/limitations-of-html-email or https://templates.mailchimp.com/resources/email-client-css-support/

Those guys make a living with email campaigns to they know what is supported in what better than just about anyone.

nanadeb55
nanadeb55
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This just happened today after I restarted my computer. Most of the emails I'm opening are coming up in gibberish! And what few links I can find in them- when clicked- says there's no server. What happened?! I'm afraid to open anything else.