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Why does FF 53.0.2 crash when I want to use the "Open File..." (Ctrl+O) command thrice?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

TPPN
TPPN
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These are the first things I do after booting my computer from a clean live CD with Tahrpup 6.0.5 OS: I update the OS. I update the the package manager. I use the package manager to download and install Firefox 32.0.3 . i use FF32.0.3 preference tab to make "Welcome to Firefox" and "Mozilla Firefox Star" tabs the pages to be opened when I start FF. I use the FF Menu Bar → File/Open File ... command to find and open in the third tab a .html file I have built. I use the FF Menu Bar → File/Open File ... command to find and open in the fourth tab another .html file I have built. i use FF32.0.3 preference tab to make "Welcome to Firefox" and "Mozilla Firefox Star" tabs and the 2 tabs with .html files I have buit the 4 pages that will be opened when I start FF. I set the "New tab" controls to open in a blank page. I upgrade FF32.0.3 to 53.02 I use FF Menu Bar → File/ but when I click on "Open File... " , Firefox crashes.

Opening files from the browser is very important for me.

How can I make the "Open File..." command (that worked flawlessly before upgrading to version 53.0.2) stop crashing FF's updated version?

PS: Modifications were made to correct typos and misspellings.

These are the first things I do after booting my computer from a clean live CD with Tahrpup 6.0.5 OS: I update the OS. I update the the package manager. I use the package manager to download and install Firefox 32.0.3 . i use FF32.0.3 preference tab to make "Welcome to Firefox" and "Mozilla Firefox Star" tabs the pages to be opened when I start FF. I use the FF Menu Bar → File/Open File ... command to find and open in the third tab a .html file I have built. I use the FF Menu Bar → File/Open File ... command to find and open in the fourth tab another .html file I have built. i use FF32.0.3 preference tab to make "Welcome to Firefox" and "Mozilla Firefox Star" tabs and the 2 tabs with .html files I have buit the 4 pages that will be opened when I start FF. I set the "New tab" controls to open in a blank page. I upgrade FF32.0.3 to 53.02 I use FF Menu Bar → File/ but when I click on "Open File... " , Firefox crashes. Opening files from the browser is very important for me. How can I make the "Open File..." command (that worked flawlessly before upgrading to version 53.0.2) stop crashing FF's updated version? PS: Modifications were made to correct typos and misspellings.

Modified by TPPN

All Replies (2)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

Some of your crash reports weren’t sent to the Mozilla Servers.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to reset download prefs on the about:config page to see if that has effect or delete prefs.js in the profile folder to reset all prefs.

Create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.