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Firefox keeps crashing during Facebook sessions, why?

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by FredMcD

Paulito1957
Paulito1957
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I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

I have narrowed my problem down to Facebook, Firefox just crashes while I am on Facebook and no other site, I can be online all day and not crash, but get on Facebook for 5 minutes, and it crashes, I get an error message 'Your Firefox Profile cannot be loaded. It may be missing or inaccessible.

All Replies (1)

FredMcD
FredMcD
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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible