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I work from home, and Mozilla crashes my online version of Outlook 365. Now, I have to use Internet Explorer like some kind of redneck bumblenuts.

  • 3 replies
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  • Last reply by philipp

Alimony
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Mozilla ONLY crashes on my work e-mail, the online version of Outlook 365. It is completely stable on every other site I've ever visited on the entire internet. Now, I have to run Internet Explorer like a 20th century mouth breather. Can anyone help?

Mozilla ONLY crashes on my work e-mail, the online version of Outlook 365. It is completely stable on every other site I've ever visited on the entire internet. Now, I have to run Internet Explorer like a 20th century mouth breather. Can anyone help?

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philipp
philipp
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

Alimony
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bp-77e01eb2-739d-4b53-b1d2-4dfc52150910 9/10/2015 12:16 PM bp-815960cd-ca47-44f8-a9c0-ffba52150910 9/10/2015 12:09 PM bp-4e4d325c-0ceb-44f7-81da-c67932150910 9/10/2015 12:09 PM bp-7de26ea4-ffc2-493b-a481-69c002150910 9/10/2015 12:08 PM bp-fcc97488-81c3-4354-a834-f80532150910 9/10/2015 12:08 PM bp-911b9283-77d3-4dbb-a6a2-8a1b02150910 9/10/2015 12:04 PM bp-55335d50-9b21-4d43-a0ac-2509c2150910 9/10/2015 12:03 PM

philipp
philipp
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thank you. this kind of crash is very likely caused by the webroot filtering program that you have running on the machine. please disable its firefox extension once or in case this doesn't help to address the crash try to totally uninstall the program.