Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't access the 'save passwords' tab to check, how can I access it?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I am trying to set up my settings and when I go to 'Security' to get firefox to remember my passwords the little box on the right is blanked out. I can set a master password but it is pointless if I don't have anything to save. How can I unblank the 'save passwords'?

I am trying to set up my settings and when I go to 'Security' to get firefox to remember my passwords the little box on the right is blanked out. I can set a master password but it is pointless if I don't have anything to save. How can I unblank the 'save passwords'?

All Replies (1)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window