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Cannot check plugin status even in Safe Mode

gnastygnorc
gnastygnorc
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Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

Since updating to 36.0.1 Firefox will no longer check the status of any plugin, the little loading circle just keeps on spinning. I've tried a clean installation of flash, I've tried starting Firefox in Safe Mode and disabling all the plugins/add-ons and I've also tried stopping my firewall and antivirus. Firefox is my default browser and I havn't installed anything recently that would affect it.

Chosen solution

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

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All Replies (2)

philipp
philipp
  • Moderator
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Chosen Solution

hi gnastygnorc, to address the issue that the plugincheck page is never finishing to load, please try to go to the firefox menu ≡ > addons > plugins & set the "java deployment toolkit" from ask to activate to never activate and then reload the plugin check page...

Modified by philipp

gnastygnorc
gnastygnorc Question owner
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Brilliant!

It's worked, thank you for your speedy reply.