Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

are you sure that you are sending emails correctly?

krEk
krEk
more options

I got an email from Mozilla showing about Firefox hello, the new feature.

It says, "all you need is the latest version of Firefox. Go to Google play to download the latest version of Firefox "

I got very frustrated, I just downloaded "the latest version of Firefox"

And didn't find the feature "hello".

Looking for help at Firefox support pages, everything i found points to the Firefox desktop version.

I hope very much that I'm misunderstand, but i presume that the "hello" feature is not available for mobile version of Firefox.

Then I'm asking my self. Is it possible to download the desktop version from Google play? I just opened my Firefox desktop version (my default browser since 2005) and point to Google play, there are not desktop version available. Again, i really hope that I'm not looking correctly.

Well, could you help me to understand what is going on?

Thank you, Raul.

I got an email from Mozilla showing about Firefox hello, the new feature. It says, "all you need is the latest version of Firefox. Go to Google play to download the latest version of Firefox " I got very frustrated, I just downloaded "the latest version of Firefox" And didn't find the feature "hello". Looking for help at Firefox support pages, everything i found points to the Firefox desktop version. I hope very much that I'm misunderstand, but i presume that the "hello" feature is not available for mobile version of Firefox. Then I'm asking my self. Is it possible to download the desktop version from Google play? I just opened my Firefox desktop version (my default browser since 2005) and point to Google play, there are not desktop version available. Again, i really hope that I'm not looking correctly. Well, could you help me to understand what is going on? Thank you, Raul.

All Replies (1)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi krEK:

You are right, the Firefox Hello situation on Firefox for Android is unclear.

To use Hello on Firefox for Android at the moment you have to:

  1. start Firefox Hello on Firefox Desktop (Mac, windows or linux) and then
  2. email that url to the mobile device and then
  3. open that url in Firefox for Android

Please give it a try and let us know if that works!

Cheers!

...Roland