We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks toolbar does not display Bookmarks when launching Firefox

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

View > Toolbars > Bookmarks Toolbar is selected. When I launch Firefox the Bookmarks Toolbar is there, but it's blank. I have to go to View > Toolbars > Bookmarks Toolbar and turn it off and on, then they show up. Firefox 34.0.5 on Windows 8.1

View > Toolbars > Bookmarks Toolbar is selected. When I launch Firefox the Bookmarks Toolbar is there, but it's blank. I have to go to View > Toolbars > Bookmarks Toolbar and turn it off and on, then they show up. Firefox 34.0.5 on Windows 8.1

All Replies (1)

more options

You can check for problems with the xulstore.json file in the Firefox profile folder and try to rename or delete this file.

You can use this button to go to the currently used Firefox profile folder:


You can also check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.