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I can not open anything in Firefox. Nothing at all. I try to open the troubleshooting tab but it can not even do that. I do not get error messages.

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It wont respond to my clicking at all. I have just downloaded firefox and have not used it at all. What should i do?

It wont respond to my clicking at all. I have just downloaded firefox and have not used it at all. What should i do?

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See if you can start Firefox in Safe Mode.

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: