We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

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How can I unblock an e mail with popups?

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An email has been forwarded to me. I cannot open it and a window appears saying the browser is blocking popups. How can I unblock that particular e mail?

An email has been forwarded to me. I cannot open it and a window appears saying the browser is blocking popups. How can I unblock that particular e mail?

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Don't you see a pop-up block icon on the right hand side of the location (address) bar?

Permissions for the domain in the currently selected tab can be managed here:


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.