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LinkedIn's "new" profile feature is not working in Firefox 17.0.1 on a MacBook Pro. Need help resolving.

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dagreenberg
dagreenberg
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LinkedIn worked fine on Firefox 17.0.1 until my profile was upgraded to their "new" version. Now I can log on to the LinkedIn home page, but when I go to my profile page it is blank.

I don't have this problem when using Safari 5.1.7.

I've contacted LinkedIn as well and am waiting for their response.

LinkedIn worked fine on Firefox 17.0.1 until my profile was upgraded to their "new" version. Now I can log on to the LinkedIn home page, but when I go to my profile page it is blank. I don't have this problem when using Safari 5.1.7. I've contacted LinkedIn as well and am waiting for their response.

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iamjayakumars
iamjayakumars
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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