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When attempting to use Firefox email, I get a yellow background popup headed ' There is a problem with this message.

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maybobdol@yahoo.com
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when i attempt to open Firefox Mail, I get a popup (yellow background) with the heading "There is a problem with this message". We are sorry, but Yahoo Mail has encountered a temporary problem, referring to Temporary Error 4. It goes on to suggest that I might solve the problem by going to Yahoo Help Page. I tried this to no avail. Can you help? Please keep it simple as I am sort of computer impaired. Thanks, Bob Mayfield

when i attempt to open Firefox Mail, I get a popup (yellow background) with the heading "There is a problem with this message". We are sorry, but Yahoo Mail has encountered a temporary problem, referring to Temporary Error 4. It goes on to suggest that I might solve the problem by going to Yahoo Help Page. I tried this to no avail. Can you help? Please keep it simple as I am sort of computer impaired. Thanks, Bob Mayfield

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cor-el
cor-el
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"