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Why is it so hard for Firefox to keep up with "Snagit" update releases? The problem is in the scrolling capture (that hardly ever works) because FF is never able to keep up with any of their upgrades (or is that vice-verse?)

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One of the more predominant features/capabilities of "Snagit

(screen capture) software is its ability to perform scrolling captures.  Unfortunately, with every update release (from Snagit) it takes Firefox at least two updates to capture the code to allow this function... to function!?  

Under normal conditions, it is understood that one should logically take this to the software manufacturer to accommodate the browser (Firefox), however, the (always) fix to the problem is in waiting for Firefox to release one of its later updates... it has never been while waiting for Snagit to revise a fix.

One of the more predominant features/capabilities of "Snagit'' (screen capture) software is its ability to perform scrolling captures. Unfortunately, with every update release (from Snagit) it takes Firefox at least two updates to capture the code to allow this function... to function!? Under normal conditions, it is understood that one should logically take this to the software manufacturer to accommodate the browser (Firefox), however, the (always) fix to the problem is in waiting for Firefox to release one of its later updates... it has never been while waiting for Snagit to revise a fix.

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You have it backwards, SnagIt needs to be compatible with Firefox.