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Saving passwords

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I cannot get Thunderbird to store my email passwords. I just upgraded to 102.12.0 (64 bit) on a new Win 11 machine, from 59.9.1 (32 bit) on an old Win Vista machine. I transferred my profiles, and neither Thunderbird or Firefox are saving entered passwords. I am getting the prompts asking if I want to save, and am responding yes. I have McAfee LiveSafe, V. 1.10.231, RelN 16.0 R110, Afid 977

I cannot get Thunderbird to store my email passwords. I just upgraded to 102.12.0 (64 bit) on a new Win 11 machine, from 59.9.1 (32 bit) on an old Win Vista machine. I transferred my profiles, and neither Thunderbird or Firefox are saving entered passwords. I am getting the prompts asking if I want to save, and am responding yes. I have McAfee LiveSafe, V. 1.10.231, RelN 16.0 R110, Afid 977

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You might try disabling your antivirus and rechecking. There might also be settings in it to allow emails.

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I tuned off Real time scanning (for 45 minutes, closed t'bird, restarted t'bird, no change. I had to reenter my email password more than 8 times. I never had this problem with either of the previous versions.

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Help > More TRoubleshooting Information Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder'

A new window opens shwoing the contents of your profile name folder. Exit Thunderbird now - this is important.

Scroll down, locate and delete the following files if you see them.

  • cert8.db (old unused)
  • key3.db (old unused)
  • pkcs11.txt - this file is probably the cause of the problem
  • signons.sqlite (old unused)
  • signons.txt (old unused)

Start Thunderbird a new pkcs11.txt should get created in the profile.