Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When doing a complete restore of my computer, how do I get my Thunderbird emails, address book from Carbonite?

  • 1 resposta
  • 1 has this problem
  • 8 views
  • Last reply by Matt

smadderr
smadderr
more options

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

I had my entire system backed up on Carbonite. I am assuming all my old emails and address book are in that back-up...somewhere. I installed Thunderbird while Carbonite was restoring my hard drive. Now I can't seem to get it to accept even my email address let find my address book and emails from before the restore.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I can only assume carbonite uses the same structure as your hard disk see http://kb.mozillazine.org/Profile_folder_-_Thunderbird#Mac_OS_X