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Our email does not load into thunderbird continuously, it will for a couple of days and then it stops. It used to load each time we opened.

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  • Last reply by christ1

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Our email from sunflower.com does not load on a regulater basis. It will load for a couple of days each time we open thunderbird and then it will stop for a few days. We can use our web mail account to access our email account and see that it is not loading messages into thunderbird on a regular basis. I have looked at the settings but do not know what to change if something needs changing. I would think that if it works some of the time that the settings should all be correct. What do I need to do?

Our email from sunflower.com does not load on a regulater basis. It will load for a couple of days each time we open thunderbird and then it will stop for a few days. We can use our web mail account to access our email account and see that it is not loading messages into thunderbird on a regular basis. I have looked at the settings but do not know what to change if something needs changing. I would think that if it works some of the time that the settings should all be correct. What do I need to do?

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Do you get any error message?

Check this article and follow the troubleshooting steps.

https://support.mozilla.org/en-US/kb/problems-sending-and-receiving-messages