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How do I get rid of sweetpaks that always comes up with Mozilla (and first appeared when I downloaded Mozilla).

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  • 1 has this problem
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  • Last reply by James

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When I downloaded Mozilla, it came with a 'gift' of sweetpaks search engine. I can't find a way to get rid of it and I've tried doing what the 'sweetpaks' site says to do but they obviously are not trying to help people remove their malware.

When I downloaded Mozilla, it came with a 'gift' of sweetpaks search engine. I can't find a way to get rid of it and I've tried doing what the 'sweetpaks' site says to do but they obviously are not trying to help people remove their malware.

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hello, this sounds like you did download firefox from a bogus site which bundles the browser with ad&malware. please only download firefox from the official location at mozilla.org!

  • go into the windows control panel/programs section, sort it by install-date and remove all entries that were installed around the time you added the presumably adware-bundled firefox. also have a look for other unwanted toolbars...
  • run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.
  • go to getfirefox.com and download a fresh installer for firefox. after installation go to firefox > addons > extensions and see if there are any toolbars listed - if so, reset the browser.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Mozilla Firefox or Firefox from mozilla.org never comes with any such things.

It was likely installed by something else into Firefox or already on system and inserted itself in Firefox.