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my videos won't play from my email or on web why

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I see the video rectangle and when i move my mouse there a block tab on the top right of the rectangle pops up an it wont play at all . I need to view these videos as part of my job and it is hurting my business, please help.

I see the video rectangle and when i move my mouse there a block tab on the top right of the rectangle pops up an it wont play at all . I need to view these videos as part of my job and it is hurting my business, please help.

Chosen solution

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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All Replies (3)

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Install latest version of Adobe Flash Player form this link http://get.adobe.com/flashplayer/

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Chosen Solution

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin
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that cured the problem.. i can't thank you enough... if you ck my web site www.sgmscorp.com and see one of my Medi-Chips you like please send me an email with your shipping address as my way of saying thank you... Respectfully: Norman Eisenberg, PA President SGMS Corp.