Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I use Firefox and when I log onto Barclays Online Banking I get a balance but every time I click on 'statement' Mozilla freezes and then closes down?? Help

  • 1 resposta
  • 8 have this problem
  • 1 view
  • Last reply by Aman Routh

Microbialt
Microbialt
more options

How can I resolve this issue so that I can clearly see my statement. I asked the question on Yahoo Answers and the concensus was switch to Google Chrome? Surely that's not the answer?

How can I resolve this issue so that I can clearly see my statement. I asked the question on Yahoo Answers and the concensus was switch to Google Chrome? Surely that's not the answer?

All Replies (1)

Aman Routh
Aman Routh
more options

Hello,

Please try restarting Firefox in safe mode and see if the problem goes out. If it works fine in safe mode then one of your Extension may be causing the problem.

Diagnose Firefox issues using Troubleshoot Mode

Please report back to us.

Thank you