Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i have pop ups in all picture windows. they start out with a magnifiing glass icon. how do i get rid of them?

  • 2 respostas
  • 1 has this problem
  • 3 views
  • Last reply by Aman Routh

more options

in picture windows a magnifiing glass icon appears, if it's rolled over a pop up happens in the bottom forth of the picture. At this time it's an insurance company but there has been others. It only happens in Mozilla, internet explorer is clean.

in picture windows a magnifiing glass icon appears, if it's rolled over a pop up happens in the bottom forth of the picture. At this time it's an insurance company but there has been others. It only happens in Mozilla, internet explorer is clean.

Chosen solution

Hello,

This problem can be caused by Malwares, please see the article

Troubleshoot Firefox issues caused by malware

also go for:

Pop-up blocker settings, exceptions and troubleshooting

Ler a resposta no contexto 👍 0

All Replies (2)

more options

Try Start Firefox in Safe Mode and see if this still happens,

Case dont stop scann your PC:

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Chosen Solution

Hello,

This problem can be caused by Malwares, please see the article

Troubleshoot Firefox issues caused by malware

also go for:

Pop-up blocker settings, exceptions and troubleshooting