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why does Firefox 24.0 not support Trusteer Endpoint Protection software?

ChemikerKnollus
ChemikerKnollus
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Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use?

Another name associated with Trusteer is Rapport.

Firefox 24.0 no longer supports Trusteer Endpoint Protection recommended by my bank, Why? Firefox 23.0x did support the software running on my computers, but I no longer see the Trusteer icon by my address bar in Firefox 24.0. Does this mean that Firefox 24.0 is secure enough not to require Trusteer's use? Another name associated with Trusteer is Rapport.

All Replies (3)

philipp
philipp
  • Moderator
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hello, trusteer rapport has just been updated to support firefox 24: https://www.trusteer.com/support/supported-platforms

+27825574642
+27825574642
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I use FF25. When I upgraded to FF26 my trusteer icon is missing. Why Must I every time reinstall Trusteer? I am very satified with Firefox and Have tried other browsers like Google chrome and comparing to Firefox they are all useless. Johann Combrinck [email protected] South Africa.

James modificouno o

the-edmeister
the-edmeister
  • Moderator
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Trusteer Rapport is using a binary in their add-on which need to be updated for each new version of Firefox.

http://www.trusteer.com/support 

Firefox 26 and Google Chrome 32 now supported on Windows! Click here to update Rapport for Windows

I suggest that you contact Trusteer support and ask how to enable automatic updates for their Firefox add-on. Or bookmark that page and use that bookmark every 6 weeks when a new version of Firefox is released.