We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

How can I stop Firefox's repeated use of updater.exe from making it impossible to open Firefox?

  • 1 resposta
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

dokimospavlos
dokimospavlos
more options

Norton continually tells me that updater.exe is safe, and whenever it does I can no longer open Firefox. I have uninstalled and reinstalled Firefox five times and I'm losing my patience. If I cannot solve this I am going to switch to another browser. I tried to update from Firefox version 21 to version 22 and the same thing happened: after installation I could no longer open Firefox.

Norton continually tells me that updater.exe is safe, and whenever it does I can no longer open Firefox. I have uninstalled and reinstalled Firefox five times and I'm losing my patience. If I cannot solve this I am going to switch to another browser. I tried to update from Firefox version 21 to version 22 and the same thing happened: after installation I could no longer open Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: