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windows XP; rec'd std windows explorer window urging update to FF 21 w/link + buttons. not the usual style notice, so didn't click. is it legit?

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  • Last reply by mc22co656

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I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

I run windows XP on PC. A windows explorer style window popped up, urging me to update to Firefox 21. The window included a "more info" link and a "remind me later" and "install" button. I have never seen this style of notification before so clicked nothing and dismissed the window. Is this a legitimate firefox notification? If not, what have I been invaded by, and how do I proceed?

Chosen solution

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

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Chosen Solution

hello, it's hard to judge what was going on by description only - in case it does happen again, please try to create a screenshot of the dialog in question and attach it to a reply in the forum here...

in any case, firefox 21 has been released last week and you should indeed update to the latest version. just go to firefox > help > about firefox in order to search for & apply the update.

Update Firefox to the latest release

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Thanks...followed your suggested method for updating to 21...and will grab a screenshot to submit for a sanity check if I get a notice that doesn't look familiar next time...meanwhile, tnx again for quick response!