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when i open firefox, browser closes up automatically after 30secs or so.

  • 3 respostas
  • 1 has this problem
  • 12 views
  • Last reply by cor-el

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firefox web browser closes automatically after 30 secs or so.

firefox web browser closes automatically after 30 secs or so.

All Replies (3)

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Please update to Firefox 20.0.1 and see if the issue exists there. Update Firefox to the latest release

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have this format:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:


Which security software (firewall, anti-virus) do you have?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.