We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have had to go to safari because firefox won't engage the linkls when clicked. Any suggestions. Just started doing this.

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

cabisbee
cabisbee
more options

Recently, when I click on a link I get a blank page and the link won't engage. When I click on a link on facebook for an article, the article appears for several seconds then disappears to leave a list of article but I can't keep the article open long enough to read. I switched to Safari and everything works with Safari. So let me know what needs to be done to get the firefox back up and functioning.

TY CAB

Recently, when I click on a link I get a blank page and the link won't engage. When I click on a link on facebook for an article, the article appears for several seconds then disappears to leave a list of article but I can't keep the article open long enough to read. I switched to Safari and everything works with Safari. So let me know what needs to be done to get the firefox back up and functioning. TY CAB

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.