When I try to open Firefox, it won't let me and says my profile was deleted
I've been having problems with the rainbow wait button would spin and spin when I opened any new website or tried to do anything on a website. I looked through the help menus and thought that I was doing the right thing. I changed my profile folder name to places.sqlite.old and updated Firefox. Now when I try to open it, it won't let me and says that my profile was deleted.
All Replies (2)
You will have to delete the profiles.ini file to force a new profile or restore the old profile name to the name listed in the profiles.ini
You can try to disable IPv6 and check for other solutions like DNS problems
You can also try to reset (power off/on) the router.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
- https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
- http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
How do I delete the profile seeing as I can't get into firefox? When I open firefox a pop up displays Your Firefox profile cannot be loaded. It may be missing or inaccessible.