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i have mac os x 10.8 but i cant download firefox 17, i get the firsfox symbol, but with a line through it, how do i download firefox 17?

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  • Last reply by cor-el

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first i got a popup that said my current version of firefox had a security problem, so i deleted firefox and tried to download firefox 17.0. it said my mac operating system wont support this download. i got a firefox symbol but with a line through it. i confirmed that i have mac os 10.8, so it should be supported. did i miss something in the process? can anyone help? thanks

first i got a popup that said my current version of firefox had a security problem, so i deleted firefox and tried to download firefox 17.0. it said my mac operating system wont support this download. i got a firefox symbol but with a line through it. i confirmed that i have mac os 10.8, so it should be supported. did i miss something in the process? can anyone help? thanks

All Replies (2)

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Are you using the problem Mac to post this question? Your "more system details" show this User Agent:

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_5_8) AppleWebKit/534.50.2 (KHTML, like Gecko) Version/5.0.6 Safari/533.22.3 

... which is Mac OS X 10.5.8 (Leopard) and the latest version of Firefox (17.0) no longer works on that system.

Ref: Firefox no longer works with Mac OS X 10.5

If you have a computer running Mac OS X 10.8 (Mountain Lion) then you should be able to download the Firefox installer from mozilla.org and install it. See How to download and install Firefox on Mac for detailed Instructions.

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Sounds that the ".5" in 10.5.8 got lost.

You will have to update your Mac OS X to 106 or later to be able to continue to use Firefox.