Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I see contact list on left, but no e-mail and have to use Explorer. I don't like Explorer. Please help

  • 3 respostas
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

On my mail page, I saw a vertical gray bar and moved it to the right. For days now, I can see left column with inbox, drafts, folders, etc. But where my e-mail used to be, it is blank. Also, just before this all the little boxes where I could check my e-mails, disappeared. When I use Explorer I can get to my mail, but I don't like Explorer. I want Firefox back.

On my mail page, I saw a vertical gray bar and moved it to the right. For days now, I can see left column with inbox, drafts, folders, etc. But where my e-mail used to be, it is blank. Also, just before this all the little boxes where I could check my e-mails, disappeared. When I use Explorer I can get to my mail, but I don't like Explorer. I want Firefox back.

All Replies (3)

more options

Opening in the sidebar is the default for bookmarks that are created via a link or button on a website.
You can check the Properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Cmd+B on Mac).
In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.
Make sure that "Load this bookmark in the sidebar" is not selected.

cor-el modificouno o

more options

I can click on and see All bookmarks, but do not see a More button or Details pane at bottom right. I didn't think bookmarks is the problem, but my e-mail list. I click on inbox, sent, etc and get nothing .

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.