Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I get alerts to update Firefox. Updates won't load. I have Mac OS X 10.7

  • 1 resposta
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

abbeyjack
abbeyjack
more options

Occasionally I get alerts from Firefox to install updates. When I click to install, it never installs itself. I eventually close the window. What is the problem and how do I fix it?

Occasionally I get alerts from Firefox to install updates. When I click to install, it never installs itself. I eventually close the window. What is the problem and how do I fix it?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.