Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Silverlight will not load

  • 8 respostas
  • 64 have this problem
  • 1 view
  • Last reply by finitarry

more options

Silverlight will crash with no error report on any website that uses it. I have uninstalled Silverlight following the instructions from Microsoft then reinstalled it, still no change. I have uninstalled Firefox Aurora and reinstalled with no effect.

Silverlight will crash with no error report on any website that uses it. I have uninstalled Silverlight following the instructions from Microsoft then reinstalled it, still no change. I have uninstalled Firefox Aurora and reinstalled with no effect.

All Replies (8)

more options

Is it crashing the plugin container, but not Firefox? If so, you could exclude it from being handled by the plugin container. Worth a try, anyway. You will have to add the setting in about:config.

dom.ipc.plugins.enabled.i386.Silverlight.plugin - set to false

more options

I have looked in about config and the setting you specified is not there. Is this why the plugin isn't working? I have tried a clean install of both Firefox and Silverlight yet still no luck.

more options

Be aware that if you disable the plugin-container for a plugin that Firefox will crash instead of the plugin-container process, so be cautious with doing that.


You can try the Firefox 13 beta version (that will become the new release next week) instead of the Aurora 14 alpha version (nightly build) that you currently have.

more options

Would you say that it is an issue with Aurora? I would prefer to stay on this release as it has support for full screen in Lion which I find very useful. I'll try the beta though and see if Silverlight works and keep you posted. Thank you for the continuing assistance.

more options

If you try out the beta version then you can see if that works better.

See this article about how to install multiple versions on Mac OS X:

more options

Silverlight and Netflix load fine on the Beta release. The issue I was having must be a bug in the Aurora version.

more options

See also this thread on the contributors forum:

more options

cor-el,

"Be aware that if you disable the plugin-container for a plugin that Firefox will crash instead of the plugin-container process, so be cautious with doing that."

Sometimes one has to do that because the media crash the plugin container but not Firefox. Real Media does exactly that. I had to exclude it from the plugin container. Some larger Quicktime items do that as well.