Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox frequently hangs and is unresponsive on clicking links.

  • 2 respostas
  • 7 have this problem
  • 2 views
  • Last reply by griffman82

more options

I'm running FF 12.0 on my MBP. I've used FF for years and years without problem, but this past weekend FF has started to hang. It takes far too long to load links and appears to be doing nothing. Upon clicking a link in a new tab it will show the page as "connecting" for upwards of a minute - it isn't loading tabs up anywhere near as quickly as it would normally.

I've tried the troubleshooting section through the mozilla page. I've renamed places.sqlite already. All extensions and plugins are disabled. I have updated Flash. I have updated Java. I have done a fresh install of FF.

Safari and Chrome run just fine, but I really don't like either of them.

Please help!

I'm running FF 12.0 on my MBP. I've used FF for years and years without problem, but this past weekend FF has started to hang. It takes far too long to load links and appears to be doing nothing. Upon clicking a link in a new tab it will show the page as "connecting" for upwards of a minute - it isn't loading tabs up anywhere near as quickly as it would normally. I've tried the troubleshooting section through the mozilla page. I've renamed places.sqlite already. All extensions and plugins are disabled. I have updated Flash. I have updated Java. I have done a fresh install of FF. Safari and Chrome run just fine, but I really don't like either of them. Please help!

All Replies (2)

more options

Try to disable IPv6 in Firefox:

See also the rest of the possible suggestions in the link.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Thanks for the reply cor-el.

I disabled IPv6. All extensions and themes are off. Restarted in Safe Mode.

The problem persists...