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Reference #97.67de6bd1.1321719953.4d3bcda for www.washingtonpost.com works fine in IE & Chrome tried everything in errors when loading websites Other ideas?

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  • Last reply by cor-el

gRt29464
gRt29464
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When trying to load The Washington Post by either typing it in or using bookmarks, a couple of days ago I started getting this message; Reference #97.67de6bd1.1321719953.4d3bcda . This only happens in Firefox. Both 4 & 8. I have know problem getting to the site with IE or Chrome. I've tried everything in Firefox Help under error loading web sites. No joy. The problem is only with washingtonpost.com & only in Firefox.

When trying to load The Washington Post by either typing it in or using bookmarks, a couple of days ago I started getting this message; Reference #97.67de6bd1.1321719953.4d3bcda . This only happens in Firefox. Both 4 & 8. I have know problem getting to the site with IE or Chrome. I've tried everything in Firefox Help under error loading web sites. No joy. The problem is only with washingtonpost.com & only in Firefox.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).