Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

After resetting my master password and setting up a new one, Firefox no longer accepts any sort of password...help?

  • 1 resposta
  • 6 have this problem
  • 14 views
  • Last reply by cor-el

johnnyjoints
johnnyjoints
more options

in a little more depth: at first the master password popup would ask me for my password, and then it would get stuck in a loop of continually asking me to enter the pw (it would apparently accept it, I never got a wrong pw error or anything like that). Now it never even prompts me for the master pw, and I cant set it to remember passwords for ANY sites. I am currently running Firefox 7.0.1 on Fedora 15

in a little more depth: at first the master password popup would ask me for my password, and then it would get stuck in a loop of continually asking me to enter the pw (it would apparently accept it, I never got a wrong pw error or anything like that). Now it never even prompts me for the master pw, and I cant set it to remember passwords for ANY sites. I am currently running Firefox 7.0.1 on Fedora 15

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that there is a problem with the files key3.db and signons.sqlite that store the encrypted names and passwords in Firefox.
Rename the files key3.db and signons.sqlite in the Firefox profile folder.
You can add .old to the file names (key3.db.old and signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.

See: