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Firefox crashes while loading Gmail

  • 10 respostas
  • 23 have this problem
  • 6 views
  • Last reply by Vivek

Gmail Inbox keeps crashing immediately after "loading" progress bar reaches 100% (Before Inbox is displayed) Firefox 7.0.1 on Windows 7 x64

Gmail Inbox keeps crashing immediately after "loading" progress bar reaches 100% (Before Inbox is displayed) Firefox 7.0.1 on Windows 7 x64

Chosen solution

It has been a while since I posted this problem. Thank you all for your help. I backed up my bookmarks and made a list of my favorite add-ons and re-installed Firefox. Since the updates to version 8 and 9, I have had no problems. Sometimes a fresh start is required :)

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All Replies (10)

While loading please try clicking the link 'Load basic HTML' on the top right.

Thanks for your answer Vivek, I do know that option is available but I'd like to use Gmail in it's full vibrant form and I hope firefox releases a fix for this!

-> Clear Cookies & Cache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Check and tell if its working.

Clearing the cookies and cache don't seem to solve the problem as I feared. I've also submitted multiple error reports on this issue and have seen at least 2-3 other users having this problem. I fear it could be an exception caused due to some issue between the Operating System and Firefox.

'Load basic HTML' works. Thank you. However, I agree with prashanthr about wanting to use Gmail is I usually would. Also, Firefox crashed when I clicked 'Get Add-Ons'.

I wonder if doing a clean uninstall and reinstall of Firefox will fix whatever is overflowing in the internal stack.

Did you perform the suggestions mentioned in the article provided in my previous reply ??

Chosen Solution

It has been a while since I posted this problem. Thank you all for your help. I backed up my bookmarks and made a list of my favorite add-ons and re-installed Firefox. Since the updates to version 8 and 9, I have had no problems. Sometimes a fresh start is required :)

Prashanth R modificouno o

Hi Prashanth, welcome back and thanks for the helpful info.