Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I type something on the address bar, instead of searching for that keyword, the following link opens up : "http://search.sify.com/index5.php" & says Sorry, the website you were looking for is unavailable. How to get rid of this obnoxious thing?

  • 8 respostas
  • 6 have this problem
  • 4 views
  • Last reply by Davind3r

more options

When I type something on the address bar, firefox will provide the search results in google, or a specified search provider, or go to the most likely site. But, instead of searching for that keyword, the following link opens up : "http://search.sify.com/index5.php" & says Sorry, the website you were looking for is unavailable. How, why does this happen & how to get rid of this obnoxious thing? I have never set sify search anywhere on firefox.

When I type something on the address bar, firefox will provide the search results in google, or a specified search provider, or go to the most likely site. But, instead of searching for that keyword, the following link opens up : "http://search.sify.com/index5.php" & says Sorry, the website you were looking for is unavailable. How, why does this happen & how to get rid of this obnoxious thing? I have never set sify search anywhere on firefox.

All Replies (8)

more options

Check the pref keyword.URL on the about:config page. You can modify the pref keyword.URL on the about:config page to use Google's "I'm Feeling Lucky" or Google's "Browse By Name".



To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default via the right-click context menu if they are user set
  • Preferences can be changed via the right-click context menu: Modify (String or Integer) or Toggle (Boolean)
more options

I checked the keyword.URL thing, set it to google as you said, but it did not solve the problem. The problem still exists as it was. the following link still opens up : "http://search.sify.com/index5.php" & says Sorry, the website you were looking for is unavailable, as before. It is really very irritating when it happens. :( Thanks for the reply anyways :)...

Pradeep-H modificouno o

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

See also:

more options

Started Firefox in the Safe Mode, as you suggested. But the problem still persists. Did a scan for viruses with MS Security Essentials & Norton Endpoint Protection. No malwares detected. Also uninstalled firefox completely, & re-installed it again by downloading it from firefox.com. But, the problem still persists!!!!! I am attaching a screenshot of the obnoxious page that shows up. For whatever keyword i enter in the address bar (or, the so called "awesome bar") & hit Enter , the result is that same @#$ page. Is there a way to block this address "http://search.sify.com/index5.php" so that it doesn't show up at all?

Pradeep-H modificouno o

more options

Do you remember installing any software before this started happening ??

Check in your Add/Remove programs in Control Panel and Uninstall any suspicious/unknown programs.

more options

Nope.. nothing like that.. No unknown/suspicious programs in the Add/Remove programs Control Panel list...

more options

Your Malware undetectable by most anti-malware programs (maybe because randomly named) is still present and has other hidden symptoms.

If this Malware is a Rookit, try this free Kapersky's tool.

Check and tell if its working.

Hasan modificouno o

more options