Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I just upgraded from 5 to 6. My 'Enter' key no longer functions when I enter an url and hit enter, Ihave to click the green arrow at the end of the url. How do I fix this?

  • 2 respostas
  • 14 have this problem
  • 11 views
  • Last reply by jbennett2091

more options

If I type an url and hit enter it doesn't find that web site, I have to click the green arrow at the end of the url box.

If I choose an url from the url box dropdown it won't find the web site I have to click the green arrow at the end of the url box for that to happen.

If I type an url and hit enter it doesn't find that web site, I have to click the green arrow at the end of the url box. If I choose an url from the url box dropdown it won't find the web site I have to click the green arrow at the end of the url box for that to happen.

Chosen solution

Had the same problem. Followed advise and traced my problem to "AVG Safe Search 10.0.0.1390". Normally, this would have disabled (not compatible with 6), but I also have Add On Compatability Reporter 0.8.7 allowing it to still run.

Disable AVG Safe Search, and all was OK again (for me)

Ler a resposta no contexto 👍 5

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Chosen Solution

Had the same problem. Followed advise and traced my problem to "AVG Safe Search 10.0.0.1390". Normally, this would have disabled (not compatible with 6), but I also have Add On Compatability Reporter 0.8.7 allowing it to still run.

Disable AVG Safe Search, and all was OK again (for me)