Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

downloaded firefox web browser but it doesn't show up as a shortcut on the desktop or in my start up menu and those items were checked when i downloaded

  • 3 respostas
  • 5 have this problem
  • 1 view
  • Last reply by Xircal

more options

i think my question says it all...i downloaded firefox 5.0.1 and it went thru the process. It asked if i wanted a desktop shortcut and have it in the startup menu and i had those boxes checked. But when everything was done it isn't anywhere. I just bought a new Lenovo Thinkpad Edge E420 with windows 7.

i think my question says it all...i downloaded firefox 5.0.1 and it went thru the process. It asked if i wanted a desktop shortcut and have it in the startup menu and i had those boxes checked. But when everything was done it isn't anywhere. I just bought a new Lenovo Thinkpad Edge E420 with windows 7.

All Replies (3)

more options

Sorry to hear things went pear-shaped during the installation.

To create a desktop shortcut, please do the following.

  1. Open Windows Explorer and navigate to C:\Program Files\Mozilla Firefox.

  2. Right click the file called firefox.exe and choose "Send To", then "Desktop (create shortcut)".
more options

Ok that part did allow me to create a desktop shortcut but i still don't have it in my programs list in the startup menu. What needs to be done there?

more options

Drag firefox.exe onto the Windows Start button using the right mouse button.