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I can't uninstall two extensions. I've already tried the troubleshooting advice given under "Cannot uninstall an add-on" but that hasn't helped. Maybe because I have 4.1 and it's for 3.5/3.6. I've disabled them but I'd rather not have it on my computer.

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I've gone through the steps on "Cannot uninstall an add-on". Uninstalling in safe mode doesn't seem to work, and when I try to uninstall it manually, I'm either doing something wrong, or the information doesn't apply to 4.1 because I can't see anything in the containing folder that corresponds to the IDs in the extension folder.

I've also tried looking in the firefox installation folder and uninstalling from control panel, but no luck there either.

Any help would be greatly appreciated

I've gone through the steps on "Cannot uninstall an add-on". Uninstalling in safe mode doesn't seem to work, and when I try to uninstall it manually, I'm either doing something wrong, or the information doesn't apply to 4.1 because I can't see anything in the containing folder that corresponds to the IDs in the extension folder. I've also tried looking in the firefox installation folder and uninstalling from control panel, but no luck there either. Any help would be greatly appreciated

Chosen solution

For InternetEngine - Powering Applications! , see:

Control Panel > Programs and Features - disable or uninstall Internet Engine

Ler a resposta no contexto 👍 0

All Replies (4)

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See http://kb.mozillazine.org/Resetting_preferences

What are the add-ons called that you want to uninstall?

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Sorry, missed out that rather vital piece of information!

GetDailyDoupon.com Toolbar 1.05

InternetEngine - Powering Applications! 1.3


Thanks

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Chosen Solution

For InternetEngine - Powering Applications! , see:

Control Panel > Programs and Features - disable or uninstall Internet Engine

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Thank you. Not entirely sure how I missed that in the first place but it worked!