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just upgraded to Firefox 4 and important Norton toolbar is missing - how do I get it back?

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  • 10 have this problem
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  • Last reply by TonyE

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I've only just upgraded to Firefox 4 today (30.4.11) and when it had installed and restarted, my Norton toolbar was missing. A message from Firefox did come up - something to do with some items not compatible with version 4 but I can't remember all that it said. I haven't had this problem with any of the other versions of Firefox. This is an important toolbar as it concerns identity protection, safe web searching.

I've only just upgraded to Firefox 4 today (30.4.11) and when it had installed and restarted, my Norton toolbar was missing. A message from Firefox did come up - something to do with some items not compatible with version 4 but I can't remember all that it said. I haven't had this problem with any of the other versions of Firefox. This is an important toolbar as it concerns identity protection, safe web searching.

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Symantec have released updates for Norton 360 and Norton Internet Security to make them compatible with Firefox 4, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894