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Since I updatet to Firefox 3.6.15, Gmail does not load completely (blank screen). It shows messages in basic HTML, but that mode does not give me the full functionality I need. What to do to get my old functionality back?

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  • Last reply by JessStryker

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After loading appr. 98%, the browser stops & leaves the screen blank. The only way to see my messages is turn to basic HTML. The problem is that I cannot send messages to groups in this mode. I can only select single e-mail addresses.

After loading appr. 98%, the browser stops & leaves the screen blank. The only way to see my messages is turn to basic HTML. The problem is that I cannot send messages to groups in this mode. I can only select single e-mail addresses.

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If you have Google Gears installed it may be causing a blank screen to appear when you try to open the Gmail website. In the Firefox browser click on the "Tools" menu item. If Google Gears is installed you will see a menu item called "Gears Settings", left click on it. Delete all references to Gmail related websites in the Gears Settings window that opens. If Google Gears is the cause, that should fix the problem.