Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How may I stop an unwanted web site which loads on start up?

  • 3 respostas
  • 4 have this problem
  • 4 views
  • Last reply by TonyE

more options

After looking at this web site, it or an associated web site loads on opening firefox

After looking at this web site, it or an associated web site loads on opening firefox

All Replies (3)

more options

Has it been set as a home page? See how to set the home page for details.

more options

The unwanted web site is not as home page - I use the Google search page.

more options

I just to confirm that you checked the home pages, Firefox can store multiple home pages.

What is the site that keeps on appearing?

If it is the Firefox has updated page, see Firefox says it's just updated every time it starts - how to fix.

You can try running Firefox in Firefox safe mode which will disable extensions and themes to test to see if one of them is causing the problem. If the site does not appear in safe mode, follow the procedure in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to identify the culprit.

A possible cause of random pages loading is malware. If you suspect there is a chance that this is caused by malware, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are: