Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain text displays incorrect characters

  • 3 respostas
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options
Certain text displays incorrect characters, if i zoom out the text changes, and it can be read, but it not always works.... the same page vizualized in IE has no problems. examples from another user http://i147.photobucket.com/albums/r290/itsonlyinsane/Picture%20hosting/Textdisplayerror.jpg http://i147.photobucket.com/albums/r290/itsonlyinsane/Picture%20hosting/textdisplayerror2.jpg http://i147.photobucket.com/albums/r290/itsonlyinsane/Picture%20hosting/Textdisplayerror3.jpg http://i147.photobucket.com/albums/r290/itsonlyinsane/Picture%20hosting/Textdisplayerror4.jpg == URL of affected sites == http://www.spotify.com/int/about/what/

All Replies (3)

more options

This issue can be caused by the bitmap version of the Helvetica or Geneva font or another (bitmap) font that can't be displayed by Firefox in that font size. Firefox can't display that font in the specified size and displays gibberish instead. You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.

Uninstall (remove) all variants of that not working font to make Firefox use another font or find a True type version of that font that doesn't have the problem.

more options

I have the same problem. How do I uninstall the non-working fonts?

more options

i had to check them all and i found out it was a corrupted Helvetica font

after that everything went back to normal.

you have to go to fonts folder... in windows Control Panel\Appearance and Personalization\Fonts and manually erase it.

hope it works out.