Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I have IE and Mozilla FF loaded on my vista run laptop. I have removed and reloaded the FF program without success. Internet Exployer runs fine. Help!!!!!!

  • 2 respostas
  • 0 have this problem
  • 1 view
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

I have IE and Mozilla FF loaded on my vista run laptop. I have removed and reloaded the FF program without success. Once loaded I click the shortcut, but nothing happens. Internet Exployer runs fine. Help!!!!!!

1 month ago

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

I have IE and Mozilla FF loaded on my vista run laptop. I have removed and reloaded the FF program without success. Once loaded I click the shortcut, but nothing happens. Internet Exployer runs fine. Help!!!!!! == 1 month ago == == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

All Replies (2)

Morbus
Morbus
more options

Hi Steve.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also http://kb.mozillazine.org/Browser_will_not_start_up