Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Odd icons show up on desktop

  • 1 resposta
  • 0 have this problem
  • Last reply by bwffx

more options

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort.

Please speak slowly and use simple words. I'm not all that tech savvy.

Thanks!

About once a week or more, a very small FF icon will appear on my desktop after startup. It will have a string of letters under it, like this one: hqWyUevN . I have never clicked on these things and always pitch them into the trash bin. But I do wonder what it is, what it means, and if it's a security issue of some sort. Please speak slowly and use simple words. I'm not all that tech savvy. Thanks!

All Replies (1)

more options

I probably don't have the answer to this, but in order to get more eyeballs on this question, may I suggest that you post what operating system you have (e.g. Windows 10, or macOS 11), and also what version of Firefox. You can get that info by going to "Help -> About Firefox" on the menus.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.